Splunk Analytics Workspace

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Data Analytics Experience

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Data Analysis

New Experience

The Analytics Workspace - provides a user interface that enables you to monitor and analyze metrics and other time series without using SPL. Select data sources to create interactive charts in the workspace. Then, apply filters and aggregations to gain insight into your system's metrics and performance. The Analytics Workspace helps you to quickly identify and respond to any issues or anomalies in your data.

Support All Data Types

The Analytics Workspace support several data sources that are available for visualization and analysis. Supported data types are metrics, datasets and alerts.
A metric is a single measurement at a specific point in time. If you combine that measurement with a timestamp and one or more dimensions, you have a metric data point. A single metric data point can contain one timestamp but multiple measurements and multiple dimensions.
A dataset is a collection of data that you define and maintain for a specific business purpose. It is represented as a table, with fields for columns and field values for cells. You can view and manage datasets with the Datasets listing page.
Alerts use a saved search to look for events in real time or on a schedule. Alerts trigger when search results meet specific conditions. You can use alert actions to respond when alerts trigger.

Create Visualizations in no time

Multiple Analytics Functions

User Researches Power the Team

1
Design Sprint

The first formal user research activity we did together. The goal is to invite people in different roles to discuss how analytics workspace can be in 2 years.

As a result, we have a problem statement, showcase different ideas on the market, come up with different product ideas. FInally we created a design prototype and test with 4 users to get their feedbacks. All of them are done in 1 week.

Problem Statement

Product Manager, Engineers and Designers in one room

Design Pitching

Main workflow Summary

Interviewees List

3

Usability Testings

The team makes user research a regular team activities to collect user feedbacks on new released features and features developed or in planning and design stage.

Key findings from the Usability Testings

User feedbacks on different features

User feedbacks on different ideas

Users show their use cases

2 Questionnaires

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1 Usage Dashboard

Our team use Splunk to create dashboard to monitor how user use analytics workspace. This real-time dashboard helps us learn which version is used by user, usage in day, week and month. Usage stickness and other measures.

2
Hack Week Workshops

Hack week styled workshop is a new user research method that our team tried.
The goal is to bring designer and engineer more close on new feature development.
PM, designer and engineer work together to brainstorm the complete design, engineer develop a quick demo including partial feature and test both complete UX design + implementation with users to understand the priority from user's perspective.

Collect pain points from users in history

Categorize pain points and discuss priorities

Design solutions

Change the top priorities into Jira tickets and follow up